Support

Need help with Run Easy?

Send us an email at support@idlefusion.com and we'll get back to you as soon as we can.

What do I need?

An iPhone and an Apple Watch. You record runs on Apple Watch; the iPhone app shows your history, insights, goals and plans.

How is my target heart rate set?

Run Easy uses the MAF method: 180 minus your age, adjusted for your training background if you choose. Zone 2 tops out at that number. You can change your age or set a custom target in Settings.

My runs aren't recording on Apple Watch

Run Easy needs permission to save workouts to Apple Health. On your iPhone, open the Health app, tap your profile, then Apps, then Run Easy, and turn on Workouts. For outdoor routes, allow location for Run Easy on your watch in Settings > Privacy & Security > Location Services.

How do I bring in past runs?

On iPhone, go to Settings > Import from Apple Health and choose how far back to go.

Is Run Easy medical advice?

No. Run Easy is a training tool. Check with your doctor before starting a new training program.